I am planning to make system or application changes on my server. If something goes wrong, can you reverse the changes?

Provide advance notice of system or application changes so that we can take a snapshot of your server prior to any planned changes. This will allow us to revert your system back to the snapshot in the event that something goes wrong with the implementation of your planned changes.

Submit a Service-Now ticket or call the IT Service Desk (514-4100) to request a snapshot of your server. Please include the name of your server in your request.